Common Questions about Vacation Rental Homes
You have questions? We have the answers!
How does the booking process work?
All our homes are represented on our website. Please input all the information requested and click on the box that your accept all terms and conditions. You will receive a confirmation email after you book the villa with a confirmation number for your records.
If I book a home on your website, is that the same house I will get?
Absolutely yes. The reason why our homes are described in such details are that each and every home has its own special and unique features. If you see and book a home on our website you will stay in exactly that home.
What do I have to do on check-in?
We want your vacation escape to start with simplicity. You will receive a lock box code 7 days prior to arrival which will allow your direct access to your vacation home. No need to check in anywhere.
Do I need to bring towels and linens to the home?
Towels and Linens are provided in the homes. There is one set of linens for each bed and plenty of towels for your use. Beach towels are also provided in some of our homes for lounging on one of our beautiful beaches nearby.
Are the homes non-smoking?
Yes, all homes are non-smoking and this rule is strictly enforced. However, smoking is permitted in the patio area outside.
Are pets allowed?
We have only a limited number of pet friendly homes. Please call our friendly staff if you need assistance in finding the right home for you and your pet.
Is there any shopping or dining close by the home?
Yes, grocery stores and drug stores are within a short drive. There are plenty of restaurants on the island and of course some of the restaurants deliver. For more information, please refer to our dining guide. We also offer a downloadable list of all restaurants in the area with their contact information for your convenience.
When we check out, what needs to be done?
All you need to do is lock all doors and place the key in the lockbox. We will take care of everything else. Please remember, check-out time is at 10:00am. If your would like to request a late check out, please contact our office at least two days prior to check- out and place a request. If the home is not being rented the same day, late check-out may be possible.
What do I do if there is a problem with the home?
We are available 24/7 for any emergencies. A phone number is provided for you in your information packet and also in the information folder that is for emergency purposes only. This ensures that any urgency is responded to immediately. We are here to help you and assist you to make sure you are comfortable at all times.
Do you have a referral program?
Yes, we are always happy to have returning guests staying with us and will go the extra mile that you will want to come back again. You will receive a promotion code as a returning guest and if you refer any of your friends or family you will receive an additional 10% off your next stay with us.